Privacy Policy
Last updated: 15 June 2026
This Privacy Policy explains how SUKI SUSHI (Pvt) (“SUKI SUSHI”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit our website, use our mobile application, place an order, or make a reservation (together, the “Services”). We are committed to protecting your privacy and complying with applicable data-protection laws and the Google Play Developer Program Policies, including the User Data and Permissions requirements.
By using our Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please discontinue use of the Services.
1. Information We Collect
- Information you provide: your name, phone number, email address, delivery address, reservation details, and order history when you contact us, register, or place an order.
- Transaction information: details about purchases you make. Payment-card data is processed by secure third-party payment providers and is not stored on our servers.
- Device and usage data: device model, operating-system version, unique device identifiers, app version, IP address, and interactions with our Services, collected automatically.
- Approximate location: if you grant permission, we may use location to estimate delivery range and show nearby availability. You can revoke this permission at any time in your device settings.
2. How We Use Your Information
- To process and fulfill orders, reservations, and deliveries.
- To communicate with you about your orders, enquiries, and service updates.
- To operate, maintain, secure, and improve our website and mobile application.
- To detect, prevent, and address fraud, abuse, or technical issues.
- To comply with legal obligations.
3. Permissions Used by Our Mobile Application
- Location — to estimate delivery distance and availability (optional).
- Internet / Network state — to connect to our services and process orders.
- Notifications — to send order status and reservation updates (optional).
We request only the permissions necessary to provide our features, and only at the time the related feature is used. You may decline or revoke permissions at any time.
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers who perform functions on our behalf (payment processing, delivery logistics, hosting, analytics) under confidentiality obligations.
- Legal and regulatory authorities where required by law or to protect our rights, users, or the public.
5. Data Security
We apply reasonable administrative, technical, and physical safeguards, including encryption in transit, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, to comply with legal, accounting, or reporting obligations, and to resolve disputes.
7. Your Rights and Choices
- Access, correct, or update your personal information.
- Request deletion of your account and associated data.
- Withdraw consent for optional permissions such as location and notifications.
- Opt out of non-essential communications.
To exercise these rights, or to request account and data deletion, contact us using the details below.
8. Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date. Continued use of the Services after changes constitutes acceptance of the revised Policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
- SUKI SUSHI (Pvt)
- Phone: +92 321 758 4169
- Address: Sagheer Plaza, Islamabad, 44000, Pakistan